Buy Credits

Buy credits to add to your organization's shared balance. Only administrators can buy credits, and your organization must be on Pro. On the Free plan, switch to Pro first.

Make a Purchase

1. Open Billing, select Overview, and click Buy credits.
2. Enter the number of credits, from 5 to 199,971.
3. Select a saved card, or click Add payment method to add one.
4. Check the total and the selected card. Each credit costs $1 USD.
5. Click Continue and wait for the result.

Credits are added to your balance as soon as your payment is accepted. They never expire.

If your organization has outstanding debt, your purchase pays it off first, and the remaining credits are added to your balance.

If a Purchase Doesn't Finish

Pending. The payment is still processing. Click Check status, or check Billing History. Don't buy the same credits again while a purchase is pending.

Declined. Your card was not charged and no credits were added. Check the card details or try another card.

Canceled. The purchase didn't go through and you were not charged.