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Billing History

Open Billing and select Billing history to see your credit purchases, both manual and from auto-reload. The list includes purchases that didn't go through.

Purchase Status

Status Meaning
Pending The payment is still processing.
Uncertain We couldn't confirm the payment yet. Your card may have been charged.
Completed The payment was accepted and the credits were added.
Declined The payment was declined. No credits were added.
Canceled The purchase was canceled. You were not charged.

A completed purchase can later show one of these labels:

Label Meaning
Review required The payment was refunded or disputed and is under review. New commands and auto-reload are paused.
Reversed All of the purchase's credits were removed.

When credits are removed, they come from your purchased credits. If you don't have enough, you owe the difference, and new commands won't run until it is paid. Free credits and credits held by running commands are not affected. If a dispute is resolved in your favor, the credits are returned.

Contact Support about any purchase under review.