Billing History¶
Open Billing and select Billing history to see your credit purchases, both manual and from auto-reload. The list includes purchases that didn't go through.
Purchase Status¶
| Status | Meaning |
|---|---|
| Pending | The payment is still processing. |
| Uncertain | We couldn't confirm the payment yet. Your card may have been charged. |
| Completed | The payment was accepted and the credits were added. |
| Declined | The payment was declined. No credits were added. |
| Canceled | The purchase was canceled. You were not charged. |
A completed purchase can later show one of these labels:
| Label | Meaning |
|---|---|
| Review required | The payment was refunded or disputed and is under review. New commands and auto-reload are paused. |
| Reversed | All of the purchase's credits were removed. |
When credits are removed, they come from your purchased credits. If you don't have enough, you owe the difference, and new commands won't run until it is paid. Free credits and credits held by running commands are not affected. If a dispute is resolved in your favor, the credits are returned.
Contact Support about any purchase under review.